Digital Business, Digital Transformation, Service Engineering, Service Management

Chair Prof. Dr. Jan Marco Leimeister

Digital Business, Digital Transformation, Service Engineering

Chair Prof. Dr. Jan Marco Leimeister

Digital Business, Digital Transformation, Service Engineering

Our focus: Key areas of interest in the digital age

We focus on key areas that shape today's digital age: Digital Business, Digital Transformation, Service Engineering, and Service Management.

  • Digital Business: Our work in this area involves understanding and developing business models, strategies, and practices specifically designed for the digital economy. We explore how companies can use digital technologies to develop innovative and sustainable business models.
  • Digital Transformation: Here, our emphasis is on the profound change that organizations undergo to fully integrate digital technologies. This involves optimizing business processes, adapting corporate culture, and enhancing interactions with customers through digital innovations.
  • Service Engineering: This field encompasses the systematic development and design of services using digital technologies. We examine how services can be designed to be more efficient, customer-oriented, and innovative.
  • Service Management: In this area, we focus on the effective control and management of services. Our aim is to increase customer satisfaction and achieve competitive advantages through excellent service management<button></button><button></button><button></button>

Current research topics

Our research and teaching in these key areas reflect the current developments in the digital world. Our recent academic endeavors include:

  • Handling Artificial Intelligence (AI): We explore the management of computer systems that perform tasks typically requiring human intelligence.
  • Use of Generative AI: These advanced systems are capable of autonomously creating content. We investigate how this technology can be used to generate texts, computer code, and images.
  • Digital Collaboration: Our research focuses on using digital technologies to enhance collaboration and communication, especially in professional or academic contexts.
  • Digital Education: Our research is concentrated on the application of digital technologies in teaching and learning processes to improve access to education and make learning more interactive and personalized.

Explore our research, projects, and educational offerings on this website, dedicated to these innovative and forward-looking topics. If you are interested in collaboration, information, or education, we are at your disposal.

Team

Jan Marco Leimeister

Jan Marco Leimeister

Prof.Dr.
Christoph Peters

Christoph Peters

Prof. Dr.
Philipp Alexander Ebel

Philipp Alexander Ebel

Prof. Dr.
Andreas Hein

Andreas Hein

Prof. Dr.
Andreas Janson

Andreas Janson

Dr.
Christina Brem

Christina Brem

Anuschka Schmitt

Anuschka Schmitt

Eva Ritz

Eva Ritz

Fabian Tingelhoff

Fabian Tingelhoff

Andreas Göldi

Andreas Göldi

Alexander Meier

Alexander Meier

Olivia Bruhin

Olivia Bruhin

Micha Brugger

Micha Brugger

Sarah Oeste-Reiss

Sarah Oeste-Reiss

Dr.
Sofia Schöbel

Sofia Schöbel

Prof. Dr.
Mahei Li

Mahei Li

Dr.
Tim Weinert

Tim Weinert

Ulrich Bretschneider

Ulrich Bretschneider

Dr.
Leonie Freise

Leonie Freise

Anna Hupe

Anna Hupe

Ernestine Dickhaut

Ernestine Dickhaut

Philipp Reinhard

Philipp Reinhard

Damian Falk

Damian Falk

M.A.
Benjamin van Giffen

Benjamin van Giffen

Prof. Dr.
Barbara Brenner

Barbara Brenner

Simon Gabriel Sturm

Simon Gabriel Sturm

M.A. HSG
Janine Linke

Janine Linke

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