Business Engineering
# Social CRM
Digital Transformation
# Business/IT Alignment
Assistant Professor, University of Bern (2002-2007)
Full Professor, University of Duisburg-Essen (2007-2009)
Full Professor, University of St.Gallen (since 2009)
Dean, School of Management, University of St.Gallen (2021-2025)
Verband der Hochschullehrer für Betriebswirtschaft e.V.
Schweizer Informatik Gesellschaft
Gesellschaft für Informatik e.V.
Credit Suisse Award for Best Teaching
Assistant: Marlies Beczök