- 22.10.2025 - 12:13
For years, AI studies focused on image recognition in radiology or on predictive policing. After ChatGPT, generative AI moved into everyday office work. The relevant question is no longer sci‑fi job loss, but how AI is actually used in management.
Hillebrand calls this “managing with AI” – the interaction between humans and algorithms in organizational leadership tasks. He notes that headline debates about replacement often ignore real usage. AI systems learn, act with some autonomy, and are black boxes compared with rule‑based software.
A broad, definition‑guided literature review reveals two clusters:
These are two sides of the same phenomenon: one examines how people manage with AI; the other how people are managed by AI. Swapping perspectives opens new insights, especially since AI now touches communication, decision‑making, and control across the firm.
The result is an integrative framework that
In brief: less drama about the end of work, more clarity about how AI actually shapes organizations.