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Michael Johannes Greineder

Wissenschaftlicher Mitarbeiter
location_on
IWI-HSG
52-6028
apartment
Müller-Friedbergstrasse 8
9000 St Gallen
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+41 71 224 3800

Publikationen


The ongoing discussion of the Agile Work Organization (AO) in research and practice permeates a multitude of research areas. However, no clear conceptualization of the AO has been provided. In this paper, we conduct a Systematic Literature Review to investigate what constitutes and defines the AO. The SLR reveals three dimensions in the research field of the AO: Strategic, Functional and Operative Agility. These dimensions define the AO through different unique capabilities by influencing and enhancing the overall goal of the AO in adaptation and flexibility. Building up on the insights from the review, we develop proposition which describe the interrelationship between the dimensions and towards the AO. Furthermore, implications for academia and practice as well as a research agenda are provided in order to trigger and guide further discussions and research surrounding the AO.

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Internal crowdsourcing showed a substantial increase of use in recent years, since it describes a promising alternative to traditional orchestration of employees in today’s digital era. However, literature falls short in explaining the transformation process that is enacted by such approaches of platform-based work organization. By using a work organizational perspective with the existing body of knowledge in combination with a revelatory case study, this paper develops a process theory explaining the transformation process of internal crowdsourcing over time and how the organization of work transform during this process. Moreover, we discovered four different forms of organizing work with a completely new form of work organization: the “Hybrid Flash Organization”. Scholars can identify critical incidents and process phases, while practitioners use our findings as a transformation guideline of internal crowdsourcing to detect potential threads, opportunities and constraints along the way of a successful implementation."

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Internal crowdsourcing showed a substantial increase of use in recent years, since it describes a promising alternative to traditional orchestration of employees in today’s digital era. However, literature falls short in explaining the transformation process that is enacted by such approaches of platform-based work organization. We apply a process ontology on internal crowdsourcing as platform-based mode of work organization, following two organizations employing internal crowdsourcing in a case study approach for over four years. On a macro level, our theory describes the transformation process enacted by internal crowdsourcing as three-phased process. On the micro-level, we illustrate that this transformation process is driven by specific design choices on single elements. In so doing, our process theory contributes to a better understanding of internal crowdsourcing as means for transformation work organization and to STS theory by showing that the emergence and constitution of STS is mainly driven by processes on a micro-level.

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