As support chatbots become more prevalent in educational environments, particularly those powered by Large Language Models (LLMs), understanding the impact of different dialogue strategies is increasingly important. Chatbots can help students with personalized learning and guidance, but the effectiveness of their approach depends on how they engage learners. Two main conversational strategies are:
Despite theoretical support for both strategies, little empirical research has compared their specific effects on student outcomes such as engagement, goal attainment, and learning retention.
Bachelor’s Thesis: Conduct a systematic literature review to explore and evaluate the differential effects of tutoring and Socratic coaching strategies in LLM-driven chatbots. This will involve:
Master’s Thesis: In addition to the literature review, a Master’s thesis will include an experiment to test the insights from the review. The student will: